New service: Remove a Google review – pay only if it's gone.
$179 per removed review (excl. VAT). You store a card or PayPal when ordering. Nothing is charged upfront – each review is charged only once it's actually gone. If it stays online, you pay nothing for it. Prices per removed review: reviews with text up to 4 weeks old $179 (approx. 90 % success chance), older reviews $229 (approx. 50 %). Complex cases cost $300: ratings without text, and reviews older than 4 weeks from the USA, because they require a more extensive procedure. In individual cases an older review that is still online after the standard procedure can become a complex case – we only continue with your consent. Volume discount: 3+ reviews −10 %, 5+ −15 %, 10+ −30 %. Every review is charged only after it has been removed.
Send us the reviewWhen is removing a Google review legal?
Removing a review is legitimate when the content shouldn't be there in the first place, or when you as the owner decide about your own profile. Typical cases:
| Case | Why removal is legitimate |
|---|---|
| Fake review, no customer contact | Reviews must reflect real experiences. Fake reviews are banned by consumer law in many countries, e.g. the US FTC rule (16 CFR Part 465) and the UK DMCC Act 2024. |
| Breaks Google's content policies | Google removes e.g. spam, conflicts of interest (competitors, ex-employees), off-topic content, harassment and personal information. |
| Unlawful content | Defamation and false statements of fact are not protected opinion. |
| You want your own profile gone | As the owner you decide about your own Business Profile. All its reviews go with it, and no individual review is assessed. |
Who may help you?
- Anyone may report. As the owner you can report any review on your profile. In the EU, hosting services such as Google must offer a way to report allegedly illegal content and process such notices diligently and objectively (Art. 16 Digital Services Act). This covers illegal content, not merely unwelcome opinions.
- Lawyers can assess reviews legally, send reasoned removal demands and go to court.
- Removal services: in many countries, such as the UK, the Netherlands or Switzerland, out-of-court help is not reserved for lawyers. A service can report reviews that break Google's policies on your behalf. Consumer law still applies: genuine negative reviews must not be suppressed.
- Germany and Austria: legally assessing individual reviews and asserting removal claims on a business's behalf can count as a legal service there, which is generally reserved for lawyers (German Legal Services Act; Austria: § 8(2) Lawyers' Act). A German regional court prohibited an agency from offering this (Regional Court of Hamburg, 28 June 2019, 315 O 255/18). The Higher Regional Court of Frankfurt held that checking and challenging individual reviews can be a legal service (19 March 2026, 16 U 2/25, not yet final).
Route 1: Report the review to Google yourself
- Open your Business Profile in Google Maps or Search and go to the reviews.
- Choose “Report review” and pick the reason that fits, e.g. off-topic, conflict of interest, harassment or spam.
- Check the status later in Google's Review management tool. If your report is rejected, you can usually appeal there once.
- Write down why the review breaks the rules (e.g. no such customer in your records). That helps if you later hire a service or a lawyer.
More: how to report and remove a fake Google review.
Route 2: A specialist lawyer
A lawyer experienced in defamation or media law assesses the review legally, sends Google a reasoned removal request and can act against the author if needed, for example with a cease-and-desist letter or in court.
- Best for: defamation, false facts, reviews that seriously harm you, and cases where you want to identify or stop the author.
- Strengths: your profile and good reviews stay, you get a legal assessment, and the case can go to court if necessary.
- Cost and time: varies widely by country and firm. A letter is usually far cheaper than a lawsuit, and lawsuits can take months. Ask in advance which costs apply in any case.
Route 3: A review removal service
Outside Germany and Austria, specialised services can handle the reporting for you. Quality varies a lot, so check how a provider works before you hire it.
- How RapidRemove works: you select the reviews. We act only for the business owner and report reviews that break Google's content policies exclusively through Google's official reporting and review processes, never through mass reporting. Google alone decides whether a review is removed.
- Price per removed review: reviews with text up to 4 weeks old $179, older reviews $229. Complex cases cost $300: ratings without text, and reviews older than 4 weeks from the USA, because they require a more extensive procedure. In individual cases an older review that is still online after the standard procedure can become a complex case – we only continue with your consent. Billing: you store a card or PayPal when ordering; nothing is charged upfront, and each review is charged only after it has been removed. Details on the single-review page
- Limits: not every review can be removed, and no honest provider promises 100 %. Not available for businesses in Germany and Austria.
Check which reviews could be removed
Search your business, select the reviews and see the exact price straight away. You pay only for removed reviews, star-only ratings included.
Select reviewsRoute 4: Remove the entire Business Profile
Instead of fighting review by review, you as the owner can have your entire Google Business Profile removed, including all reviews, photos and the Maps listing. With RapidRemove:
- Only the owner or managing director can place the order. We never remove competitors' or third parties' profiles.
- You transfer ownership of the Business Profile to us through Google's official function. We never need your password. Gmail, Google Ads and your website stay untouched.
- We remove the profile, usually about 24 hours after the ownership transfer. If Google asks for verification first, it can take longer.
- You only pay after successful removal: from $495, or $950 for removal plus setting up a new profile. If the removal doesn't work, you pay nothing.
Afterwards you can start a new profile without the old reviews if you wish. Google verifies new profiles itself, so its approval is up to Google.
All routes compared
| Criterion | Report yourself | Lawyer | Removal service (RapidRemove) | Profile removal (RapidRemove) |
|---|---|---|---|---|
| What goes | One review, if Google agrees | One review | Selected reviews, if Google agrees | Whole profile incl. all reviews |
| Profile kept? | Yes | Yes | Yes | No (new profile possible) |
| Cost | Free | Varies by firm | $179 per removed review with text | From $495 |
| When you pay | – | As agreed | After removal | After removal |
| Typical time | Days to weeks | Days to months | Depends on Google's review | Usually ~24 h after ownership transfer |
| Available in DE/AT? | Yes | Yes | No | Yes |
| Best for | Clear violations | Defamation, false facts | Reviews that break Google's policies | Many reviews, restart, closure |
How to spot a trustworthy provider
- A real company with a full imprint. RapidRemove is a brand of Simple Solution OG, Salzgasse 2, 5400 Hallein, Austria.
- Honest about limits: tells you when something can't be removed and never promises 100 %.
- Pay on success, or a clearly disclosed deposit and refund policy.
- No passwords and no access to your Google account.
- No dirty methods: no bought reviews, no mass reporting, no pressure on reviewers.
- Respects local law: e.g. no single-review services where they're reserved for lawyers, as in Germany and Austria.
Frequently asked questions
Yes, if the review is fake, breaks Google's content policies or is unlawful (e.g. defamatory). Honest, factual criticism must not be suppressed. As the owner you can also have your own Business Profile, with all its reviews, removed at any time. This is not legal advice.
Report the review to Google yourself first. For defamation, false facts or action against the author, hire a lawyer. For reviews that break Google's policies, a reputable removal service can handle the reporting through Google's own processes, except in Germany and Austria, where legally assessing and challenging individual reviews for others is generally reserved for lawyers.
RapidRemove is a brand of Simple Solution OG, a registered company in Hallein, Austria. We act only for the business owner, report reviews only under Google's own content policies, work exclusively through Google's official processes, never use mass reporting and never need passwords. Reviews are paid only if removed, star-only ratings included. We don't offer single-review removal in Germany or Austria.
Yes, for businesses outside Germany and Austria: $179 per removed review with text up to 4 weeks old, $229 for older reviews, and $300 for complex cases (ratings without text, and US reviews older than 4 weeks) – each charged only after it has been removed. Google decides whether a review is removed. In Germany and Austria we only offer removal of the entire Business Profile.
No. Honest negative opinions from real customers are generally protected. Lawyers are strongest where a review is defamatory, contains false facts or comes from someone who was never a customer.
Don't pay. Keep all messages, report it to the police and report the reviews to Google. A lawyer can take further steps against the author.
